ABODE COVID-19 Protocols and Procedures

The mission of ABODE is to offer compassionate, interfaith and spiritual care in a contemplative community so those who are dying can leave this world with dignity and grace. Out of respect for the unique needs of our Guests, ABODE has welcomed visitors freely as possible at the Guest’s/family’s discretion and allowed visitors access to all communal areas of the house.

During this pandemic, we regret that we must temporarily alter our policies. The Texas Department of State Health Services recommends homes like ours impose strict infection control practices to prevent the spread of coronavirus. As we balance our desire to provide exceptional care of our Guests with the burdens of this pandemic, and in consideration of the health and safety of our Guests, their visitors and hospice team and our staff and volunteers, additional precautions are now in effect.

The mission of ABODE is to offer compassionate, interfaith and spiritual care in a contemplative community so those who are dying can leave this world with dignity and grace. Out of respect for the unique needs of our Guests, ABODE has welcomed visitors freely as possible at the Guest’s/family’s discretion and allowed visitors access to all communal areas of the house.

During this pandemic, we regret that we must temporarily alter our policies. The Texas Department of State Health Services recommends homes like ours impose strict infection control practices to prevent the spread of coronavirus. As we balance our desire to provide exceptional care of our Guests with the burdens of this pandemic, and in consideration of the health and safety of our Guests, their visitors and hospice team and our staff and volunteers, additional precautions are now in effect.

Visitor/Hospice Protocols and Procedures

  1. Everyone entering ABODE must wear a mask and gloves.
  2. Guest/family will designate only 2 visitors for the duration of the Guest’s stay. These visitors must be selected prior to, or upon, admission to ABODE.
  3. Families must communicate these restrictions to all family and friends to minimize phone calls or visits to ABODE.
  4. All visits should be between 10 a.m.-2 p.m., or 4-8 p.m., to ensure we have enough staff and volunteers available to help facilitate visits.
  5. Only 2 hospice team members can visit the Guest – hospice nurses and CNAs.
  6. We encourage virtual visits with family, friends, chaplains and social workers.
  7. Our doors will be locked. All visitors must call in advance – and call upon arrival so that we can greet them. Our number is (210) 967-9891.
  8. Visitors will come to our back gate, where we will meet them, escort them to the specific Guest’s patio and conduct the screening. Visitors and staff must maintain a 6-foot distance as much as possible.
  9. We’ll take the visitor’s temperature and ask screening questions such as name, name of Guest, relation to Guest, phone number, email address, temperature, last travel, last group gathering of 10 or more, if they’re feeling any signs/symptoms, if they’ve been around anyone with COVID-19 – along with the time/date of the visit.
  10. If the visitor’s temperature is 100 degrees or above, if they show any other signs or symptoms of transmissible infection or if they appear sick or unwell, they will be politely asked to leave.
  11. Once the screening is complete, visitors will enter the Guest’s room through the French doors and immediately lather and wash their hands for 20 seconds, and then apply sanitizer.
  12. Visitors are restricted to the Guest’s room and bathroom.
  13. Visitors must ring the bell if they need attention from our staff. They must not come out to the hallway to look for staff.
  14. We will provide water and snacks in each Guest room, and we will deliver meals to our Guests, as usual. We can also deliver coffee, tea or soft drinks. We ask that visitors refrain from eating meals at ABODE.
  15. Upon leaving, visitors must wash and sanitize their hands again.
  16. We can move a Guest’s bed to the window for additional folks to visit – they can visit through the window. These “outdoor” visitors will still need to be screened and wear masks/gloves.
  17. A specific alternate placement plan must be decided upon by the hospice agency and the Guest/family in the case that ABODE is unable to remain open.
  18. Guests, their Responsible Party, Medical Power of Attorney or lawyer must sign our COVID-19 Addendum to our Guest Agreement, agreeing to the above points.

Staff + Volunteer Protocols And Procedures

  1. All staff and volunteers will wear masks and gloves and must have negative COVID-19 results before returning to ABODE.
  2. We will take our temperatures and wash/sanitize our hands upon arriving at ABODE.
  3. We will thoroughly wash/sanitize our hands frequently throughout our shifts.
  4. We will dispose of our gloves after each visit with a Guest/family.
  5. We will keep a six-foot distance from one another as much as possible.
  6. We will use our own pens and disinfect them frequently.
  7. Only staff/volunteers will use the main house, the shared bathroom and the hallway going to the Guests’ rooms.
  8. We will sanitize/wipe down door handles and any other surfaces that visitors most likely touched on a frequent basis.
  9. All group staff meetings, board meetings and committee meetings and trainings will be held via Zoom.
  10. In general, we will make a point to keep our contact with others outside of ABODE at a strict minimum.